H.E.A.R.T. 9/11, a charity organization dedicated to aiding those in need during and after a catastrophe, have selected Universal Alert to provide their emergency notification system.
In addition to the “out-of-the-box” functions already included with Universal Alert, H.E.A.R.T. 9/11 had additional custom features added to their system by Universal Alert’s talented in-house development team. These bolt-on custom features allow H.E.A.R.T. 9/11 volunteers to enroll directly into the notification system and register for a variety of skill sets, such as Carpentry or Search & Rescue. The administrators can use this data to create custom groups on-the-fly from the Universal Alert web interface.
Founder Bill Keegan, a retired Port Authority Police Department Lieutenant who served as Operations Commander for the World Trade Center Rescue and Recovery Mission, stated, “We needed a mass notification system that was both reliable and customizable to our unique needs. Universal Alert fit these needs perfectly. The ease-of-use was also a huge selling point. When we are responding to an event and trying to notify our volunteers, we don’t want to have to stop and pull out a manual to use our alert system. We are very pleased with how Universal Alert performs and with the custom features built in by their development team. When an emergency occurs, it allows us to focus on the task at hand rather than worry about how we are going to communicate to all of our people.”
H.E.A.R.T. 9/11 is a non-profit, non-sectarian organization whose core is made up of the courageous workers from the 9/11 incident. Drawing from their experiences dealing with such a cataclysmic situation, they have developed a unique overview of the coordinated and sustained effort that is needed to respond to a crisis event. The organization is comprised of veteran police officers, fire fighters, construction trade union workers, surviving families of those killed on September 11, 2001, and those others who share their belief that they can help themselves by helping others.
For more information on H.E.A.R.T. 9/11, including information on how to volunteer or donate to their cause, please visit www.heart911.org. For more information on Universal Alert, please visit www.universalalert.com.