H.E.A.R.T. 9/11, a charity organization dedicated to aiding those in need during and after a catastrophe, have selected Universal Alert to provide their emergency notification system.
In addition to the “out-of-the-box” functions already included with Universal Alert, H.E.A.R.T. 9/11 had additional custom features added to their system by Universal Alert’s talented in-house development team. These bolt-on custom features allow H.E.A.R.T. 9/11 volunteers to enroll directly into the notification system and register for a variety of skill sets, such as Carpentry or Search & Rescue. The administrators can use this data to create custom groups on-the-fly from the Universal Alert web interface. Continue reading “H.E.A.R.T. 9/11 to use Universal Alert Emergency Notification System”
Universal Alert offers its users the ability to communicate to groups via three mediums: Phone, SMS Text Messaging, and Email. Each of these communication options have their own unique positive and negative attributes regarding their effectiveness, intrusiveness on the recipients, and ability for the recipient to respond. A closer look at each reveals when each is best suited and shows how to mix and match the three for the most effective mass communication. 
One of the main concerns that must be addresses in disaster plans is how a company will communicate quickly and effectively to its employees during such an event. During a disaster, ensuring timely, succinct and coherent communications can make a huge difference in dollars lost and more importantly, help reduce injuries and casualties in the event of a major disaster.