Universal Alert now offers our customer the ability to have their cake and eat it too. How so? Our system now has the option to send unlimited SMTP Text Messages at no additional cost or to use our traditional SMS Text Messages for a low per message fee. For an explanation of the difference, please read our article on The Truth Behind Unlimited Text Messages.
Now our customers can decide whether to save their message credits and send via the free SMTP method, which is fairly reliable, or in more critical situations when a guarantee that the message was sent is required, they can use the SMS option which uses message credits. While we tend to think that the SMS option is the way to go because of the reliability, we understand that sometimes “free and almost as good” is a better option for certain customer. So to our customers we say, “The choice is yours.”
This option gives our system far greater flexibility than any other out there. Universal Alert continues to rely on our ability to give customers the customized features that fit their exact needs. “A system modified to meet your needs, not a system you need to modify your needs to fit”
H.E.A.R.T. 9/11, a charity organization dedicated to aiding those in need during and after a catastrophe, have selected Universal Alert to provide their emergency notification system.
In addition to the “out-of-the-box” functions already included with Universal Alert, H.E.A.R.T. 9/11 had additional custom features added to their system by Universal Alert’s talented in-house development team. These bolt-on custom features allow H.E.A.R.T. 9/11 volunteers to enroll directly into the notification system and register for a variety of skill sets, such as Carpentry or Search & Rescue. The administrators can use this data to create custom groups on-the-fly from the Universal Alert web interface. Continue reading “H.E.A.R.T. 9/11 to use Universal Alert Emergency Notification System”
Universal Alert offers its users the ability to communicate to groups via three mediums: Phone, SMS Text Messaging, and Email. Each of these communication options have their own unique positive and negative attributes regarding their effectiveness, intrusiveness on the recipients, and ability for the recipient to respond. A closer look at each reveals when each is best suited and shows how to mix and match the three for the most effective mass communication. Continue reading “Three Communication Mediums”
Tags: Messaging System, SMS, Text Messages
One of the main concerns that must be addresses in disaster plans is how a company will communicate quickly and effectively to its employees during such an event. During a disaster, ensuring timely, succinct and coherent communications can make a huge difference in dollars lost and more importantly, help reduce injuries and casualties in the event of a major disaster. Continue reading “Employee Communications in a Disaster”
Tags: Business, Disaster Plan
After a successful Beta-test of the new software, Universal Alert has launched the new version of our Mass Notification System.
The backend of our successful mass-communication tool was completely redeveloped from the ground up and has a faster and more efficient method of disseminating the outbound phone calls to recipients. The existing system of expeditiously sending SMS text messages and emails remains the same.
This latest version also sports a completely redesigned interface, as seen in this screen shot.
For more info on the system, including demos and pricing, please visit www.universalalert.com
Sorry to inform you, but there is really no such thing as free or unlimeted text messaging. Text messages are sent via the SMS protocol and there is always an expense incurred by someone when one is sent. Companies or services offering free or unlimited text messaging are either going to be unreliable, particularly when you need them most, because they send them an alternate way, or they are simply hiding the cost elsewhere. Continue reading “The Truth Behind Unlimited Text Messages”
Tags: Messaging System, SMS, Text Messages
We are pleaded to anounce that we are currently Beta-testing the next version of our mass notification software. The new version has been under development for the past 6 months and after a successful Alpha-test it is now be rolled out in Beta.
The new version features a brand-new interface as well as a completely redeveloped backend allowing for faster and more efficient calling.The software is being Beta-tested by a few internal and external clients who have agreed to kick the tires on the new system and give our development team whatever feedback they have. The Beta-test is expected to last 2 months.
For more info on the current succesful version of Universal Alert, visit www.universalalert.com.
